Onshape incident

Unable to open documents in multiple regions.

Critical Resolved View vendor source →

Onshape experienced a critical incident on March 24, 2026 affecting North America and Western Europe and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 07:48 PM UTC
Resolved
Mar 24, 2026, 08:06 PM UTC
Duration
17m
Detected by Pingoru
Mar 24, 2026, 07:48 PM UTC

Affected components

North AmericaWestern EuropeSoutheast AsiaAustraliaNortheast Asia

Update timeline

  1. investigating Mar 24, 2026, 07:48 PM UTC

    We are receiving reports of documents being slow or unable to open in all regions. We are investigating and will provide an update within 30 minutes.

  2. resolved Mar 24, 2026, 08:06 PM UTC

    This incident has been resolved.