Onshape incident

Unable to login to Onshape in the Southeast Asia region

Critical Resolved View vendor source →

Onshape experienced a critical incident on April 7, 2026 affecting Southeast Asia, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 07:36 AM UTC
Resolved
Apr 07, 2026, 08:39 AM UTC
Duration
1h 3m
Detected by Pingoru
Apr 07, 2026, 07:36 AM UTC

Affected components

Southeast Asia

Update timeline

  1. investigating Apr 07, 2026, 07:36 AM UTC

    We have received reports of user being unable to login in the Southeast Asia region.

  2. resolved Apr 07, 2026, 08:39 AM UTC

    This incident has been resolved.