Onfleet incident

Issues with driver–recipient text messaging for Canadian customers

Onfleet is currently experiencing a minor incident affecting Outgoing Text Gateway and Proxy, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 05:30 PM UTC
Resolved
Ongoing
Duration
● 2h 30m
Detected by Pingoru
Jun 18, 2026, 05:30 PM UTC

Affected components

Outgoing Text Gateway and Proxy

Update timeline

  1. identified Jun 18, 2026, 05:30 PM UTC

    We've identified an issue affecting anonymized (masked-number) text messaging between drivers and recipients for Canadian customers. Standard delivery notifications are not affected. Our engineering team has identified the cause and is actively working on a fix.