Onfleet incident

Issue with self-constructed image URLs

Notice Resolved View vendor source →
Started
Mar 16, 2026, 09:11 PM UTC
Resolved
Mar 16, 2026, 09:34 PM UTC
Duration
23m
Detected by Pingoru
Mar 16, 2026, 09:11 PM UTC

Affected components

API

Update timeline

  1. investigating Mar 16, 2026, 09:11 PM UTC

    Our infrastructure team has rolled out a change to proof of delivery image hosting, and some notification steps were not followed. The change is being rolled back - if you are having issues retrieving images please don't hesitate to reach out to [email protected] for updated instructions

  2. monitoring Mar 16, 2026, 09:15 PM UTC

    A rollback has been put in place - legacy image URLs should now be working. Our documentation will be updated shortly.

  3. resolved Mar 16, 2026, 09:34 PM UTC

    This issue should now be resolved by rollback. Notice will be sent in advance of changes.

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