Onfido incident

Electronic signature increased TaT

Minor Ongoing View vendor source →

Onfido is currently experiencing a minor incident affecting QES, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 04:59 AM UTC
Resolved
Ongoing
Duration
● 1h 58m
Detected by Pingoru
Jun 17, 2026, 04:59 AM UTC

Affected components

QES

Update timeline

  1. identified Jun 17, 2026, 04:59 AM UTC

    One of our providers is still experiencing issues, resulting in higher TaT for electronic signature tasks.

  2. identified Jun 17, 2026, 05:30 AM UTC

    Our provider is actively working on fixing the issue.

  3. identified Jun 17, 2026, 06:19 AM UTC

    Our provider is still working on fixing the issue. We're monitoring the impact and we're making sure to keep the TaT as low as possible, considering the situation.