Onfido incident

Partial outage for Watchlist reports

Major Resolved View vendor source →

Onfido experienced a major incident on June 6, 2026 affecting Watchlist and Watchlist, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2026, 02:08 PM UTC
Resolved
Jun 06, 2026, 03:49 PM UTC
Duration
1h 41m
Detected by Pingoru
Jun 06, 2026, 02:08 PM UTC

Affected components

WatchlistWatchlist

Update timeline

  1. investigating Jun 06, 2026, 02:08 PM UTC

    Some Watchlist search search profiles are not working correctly the impacted reports are not being processed. We are investigation the root cause.

  2. identified Jun 06, 2026, 02:36 PM UTC

    We identified the issue and are implementing a fix.

  3. monitoring Jun 06, 2026, 03:05 PM UTC

    The issue has been fixed, and the reports are being processed correctly. We are still monitoring the service.

  4. resolved Jun 06, 2026, 03:49 PM UTC

    This incident has been resolved.