Resolved on October 20, 2025, affecting section-262112 (Web Portal) and section-262112 (Clinician App) and 1 more.
We are currently experiencing a service outage caused by a widespread degradation of services in the AWS US-East (N. Virginia) region. This issue is impacting core components of our infrastructure, leading to downtime and degraded performance across multiple systems. Current status: • Monitoring AWS Health Dashboard for updates • Working on mitigation strategies to restore partial functionality where possible • ETA for recovery depends on AWS resolution
Affected components
Update timeline
- resolved Oct 20, 2025, 07:58 AM UTC
We are currently experiencing a service outage caused by a widespread degradation of services in the AWS US-East (N. Virginia) region. This issue is impacting core components of our infrastructure, leading to downtime and degraded performance across multiple systems. Current status: • Monitoring AWS Health Dashboard for updates • Working on mitigation strategies to restore partial functionality where possible • ETA for recovery depends on AWS resolution
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Amazon Web Services