OneSignal incident

Issue identified and additional resources being added

Minor Resolved View vendor source →

OneSignal experienced a minor incident on July 20, 2026 affecting Journeys and Integrations, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 04:16 PM UTC
Resolved
Jul 20, 2026, 06:00 PM UTC
Duration
1h 43m
Detected by Pingoru
Jul 20, 2026, 04:16 PM UTC

Affected components

JourneysIntegrations

Update timeline

  1. identified Jul 20, 2026, 04:16 PM UTC

    Status: Identified We have identified the root cause and are adding additional resources to better handle the load. Currently affected components are Journeys, Event Streams, and Outbound Data Integrations. Affected components Integrations (Degraded performance) Journeys (Degraded performance)

  2. resolved Jul 21, 2026, 05:24 PM UTC

    Status: Resolved The issue has been resolved. All impacted systems are now operating normally as of Monday 11:00 AM PDT. Affected components Integrations (Operational) Journeys (Operational)