OneSignal incident

Journeys - Elevated error rates

Minor Resolved View vendor source →

OneSignal experienced a minor incident on February 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 12:30 AM UTC
Resolved
Feb 13, 2026, 12:30 AM UTC
Duration
Detected by Pingoru
Feb 13, 2026, 12:30 AM UTC

Update timeline

  1. investigating Feb 13, 2026, 12:01 AM UTC

    Status: Investigating What’s happening: We are seeing elevated error rates sending messages via Journeys. Who’s affected: All customers with Journeys currently processing messages Current Status: We are investigating the issue and will provide an update in 15 minutes.

  2. identified Feb 13, 2026, 12:07 AM UTC

    Status: Identified We have identified the root cause and are working towards a resolution. We will provide another update in 30 minutes.

  3. resolved Feb 13, 2026, 12:30 AM UTC

    Status: Resolved The issue has been resolved. All impacted systems are now operating normally.