Update timeline
- investigating Feb 13, 2026, 12:01 AM UTC
Status: Investigating What’s happening: We are seeing elevated error rates sending messages via Journeys. Who’s affected: All customers with Journeys currently processing messages Current Status: We are investigating the issue and will provide an update in 15 minutes.
- identified Feb 13, 2026, 12:07 AM UTC
Status: Identified We have identified the root cause and are working towards a resolution. We will provide another update in 30 minutes.
- resolved Feb 13, 2026, 12:30 AM UTC
Status: Resolved The issue has been resolved. All impacted systems are now operating normally.
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