OneSignal incident

Data feeds - Processing delays

Minor Resolved View vendor source →
Started
Mar 13, 2026, 04:28 PM UTC
Resolved
Mar 13, 2026, 04:28 PM UTC
Duration
Detected by Pingoru
Mar 13, 2026, 04:28 PM UTC

Affected components

Journeys

Update timeline

  1. investigating Mar 13, 2026, 04:10 PM UTC

    Status: Investigating What’s happening: We are experiencing delays of 1h in processing of data feeds. Who’s affected: Customers with journeys using data feeds. Current Status: We are investigating the issue and will provide an update in 1h. Affected components Journeys (Degraded performance)

  2. monitoring Mar 13, 2026, 04:20 PM UTC

    Status: Monitoring We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. We will provide another update in 1h. Affected components Journeys (Degraded performance)

  3. resolved Mar 13, 2026, 04:28 PM UTC

    Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components Journeys (Operational)

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