OneSignal incident

web requests - user access and service reliability affected for ~5% of users for ~2 min

Minor Resolved View vendor source →

OneSignal experienced a minor incident on March 19, 2026 affecting Journeys and Dashboard / UI, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 10:55 PM UTC
Resolved
Mar 19, 2026, 10:55 PM UTC
Duration
—
Detected by Pingoru
Mar 19, 2026, 10:55 PM UTC

Affected components

JourneysDashboard / UI

Update timeline

  1. investigating Mar 19, 2026, 10:55 PM UTC

    Status: Investigating What’s happening: Restart of an internal service caused many connections to be reset at once, which led to errors upon reconnect. Who’s affected: 5% of customers during a 2 min period • The dashboard / UI • Notifications create • Delayed journey messages for 2 min Current Status: This is resolved Affected components Dashboard / UI (Partial outage) Journeys (Partial outage)

  2. resolved Mar 19, 2026, 10:55 PM UTC

    Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components Dashboard / UI (Operational) Journeys (Operational)