OneSignal incident

Dashboard - API latency increases

Minor Resolved View vendor source →
Started
Apr 09, 2026, 03:06 PM UTC
Resolved
Apr 09, 2026, 03:06 PM UTC
Duration
—
Detected by Pingoru
Apr 09, 2026, 03:06 PM UTC

Affected components

APIs & SDK EndpointsDashboard / UI

Update timeline

  1. investigating Apr 09, 2026, 02:10 PM UTC

    Status: Investigating What’s happening: Dashboard and API request are increased Who’s affected: All customers may be affected Current Status: We are investigating the issue and will provide an update in 10 minutes Affected components Dashboard / UI (Degraded performance) APIs & SDK Endpoints (Degraded performance)

  2. monitoring Apr 09, 2026, 02:33 PM UTC

    Status: Monitoring We have identified the root cause and rolled a resolution. We’re currently monitoring and expect dashboard and API to work as expected again, We will provide another update in 5 minutes Affected components Dashboard / UI (Operational) APIs & SDK Endpoints (Operational)

  3. resolved Apr 09, 2026, 03:06 PM UTC

    Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components Dashboard / UI (Operational) APIs & SDK Endpoints (Operational)

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