OneSignal experienced a minor incident on April 9, 2026 affecting APIs & SDK Endpoints and Dashboard / UI, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2026, 02:10 PM UTC
Status: Investigating What’s happening: Dashboard and API request are increased Who’s affected: All customers may be affected Current Status: We are investigating the issue and will provide an update in 10 minutes Affected components Dashboard / UI (Degraded performance) APIs & SDK Endpoints (Degraded performance)
- monitoring Apr 09, 2026, 02:33 PM UTC
Status: Monitoring We have identified the root cause and rolled a resolution. We’re currently monitoring and expect dashboard and API to work as expected again, We will provide another update in 5 minutes Affected components Dashboard / UI (Operational) APIs & SDK Endpoints (Operational)
- resolved Apr 09, 2026, 03:06 PM UTC
Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components Dashboard / UI (Operational) APIs & SDK Endpoints (Operational)