OneSignal incident

[Database connectivity] - [Dashboard users]

Minor Resolved View vendor source →

OneSignal experienced a minor incident on April 13, 2026 affecting Push and Email and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 10:07 PM UTC
Resolved
Apr 13, 2026, 10:07 PM UTC
Duration
Detected by Pingoru
Apr 13, 2026, 10:07 PM UTC

Affected components

PushEmailSMSIn-App MessagesDashboard / UI

Update timeline

  1. monitoring Apr 13, 2026, 10:00 PM UTC

    Status: Monitoring We have applied a mitigation that should resolve the impact of degraded dashboard user experience and potential delivery failure for dashboard users. We are monitoring to confirm effectiveness. We will provide another update in 5. Affected components Dashboard / UI (Partial outage) Email (Partial outage) SMS (Partial outage) In-App Messages (Partial outage) Push (Partial outage)

  2. resolved Apr 13, 2026, 10:07 PM UTC

    Status: Resolved Incident is resolved. Affected components Dashboard / UI (Operational) Email (Operational) SMS (Operational) In-App Messages (Operational) Push (Operational)