OneSignal experienced a minor incident on July 1, 2026 affecting Journeys, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 01, 2026, 10:11 PM UTC
Status: Identified We have identified the root cause and are working towards a resolution. Customers may experience users not progressing through their Journeys We will provide another update in 30 minutes. Affected components Journeys (Partial outage)
- monitoring Jul 01, 2026, 10:39 PM UTC
Status: Monitoring We have performed the necessary mitigation and customer journeys are now progressing successfully. Some customers may experience a 5-10 minutes lag Affected components Journeys (Operational)
- resolved Jul 01, 2026, 10:50 PM UTC
Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components Journeys (Operational)