OneSignal incident

Customers unable to view message events in user and subscription profiles

Minor Resolved View vendor source →

OneSignal experienced a minor incident on June 22, 2026 affecting Push and Email and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 12:00 AM UTC
Resolved
Jun 22, 2026, 12:00 AM UTC
Duration
—
Detected by Pingoru
Jun 22, 2026, 12:00 AM UTC

Affected components

PushEmailSMSIn-App MessagesAnalytics & ReportingJourneysIntegrationsAPIs & SDK EndpointsDashboard / UI

Update timeline

  1. resolved Jun 22, 2026, 12:00 AM UTC

    Status: Resolved Due to an infrastructure issue, some customers were temporarily unable to view message events on the user and subscription profile pages. The issue has since been resolved. Affected components Analytics & Reporting (Operational) Integrations (Operational) APIs & SDK Endpoints (Operational) In-App Messages (Operational) Push (Operational) Dashboard / UI (Operational) Email (Operational) SMS (Operational) Journeys (Operational)