OneSignal experienced a minor incident on May 11, 2026 affecting APIs & SDK Endpoints and Dashboard / UI, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 11, 2026, 06:19 PM UTC
Status: Investigating What’s happening: Some customers are unable to access the dashboard or API Who’s affected: • Customers with an app id starting with 2 Current Status: We are investigating the issue and will provide an update in 15 minutes Affected components Dashboard / UI (Partial outage) APIs & SDK Endpoints (Partial outage)
- monitoring May 11, 2026, 06:36 PM UTC
Status: Monitoring We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. We will provide another update in 30 minutes. Affected components APIs & SDK Endpoints (Operational) Dashboard / UI (Operational)
- resolved May 11, 2026, 06:44 PM UTC
Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components Dashboard / UI (Operational) APIs & SDK Endpoints (Operational)