Resolved after 30 minutes, affecting PayWithAccount (Collect (PaywithAccount)), on November 2, 2026.
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to: Error Code 96: (TRANSACTIONFAILEDREFUND_CREATED). We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected components
Update timeline
- investigating Nov 02, 2026, 11:08 AM UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to: Error Code 96: (TRANSACTIONFAILEDREFUND_CREATED). We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
- resolved Nov 02, 2026, 11:39 AM UTC
Service is now fully operational and performing as expected.
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