OnePipe incident

Collect Service: Degraded Performance

Resolved after 6 hours 27 minutes, on August 20, 2026.

resolved Aug 20, 2026, 04:41 PM UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Started
Aug 20, 2026, 10:13 AM UTC
Resolved
Aug 20, 2026, 04:41 PM UTC
Duration
6h 27m
Detected by Pingoru
Aug 20, 2026, 10:13 AM UTC

Update timeline

  1. investigating Aug 20, 2026, 10:13 AM UTC

    The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to: Error Code 01: (AWAITING_AUTHORIZATION). We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.

  2. resolved Aug 20, 2026, 04:41 PM UTC

    Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

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