OnePipe incident

Collect Service: Degraded Performance

Resolved after 1 minute, affecting section-271014 (Collect (PaywithAccount)), on September 27, 2026.

investigating Sep 27, 2026, 02:50 PM UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to: Error Code 01: (Gateway Timeout: timeout). We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.

Started
Sep 27, 2026, 02:50 PM UTC
Resolved
Sep 27, 2026, 02:51 PM UTC
Duration
1m
Detected by Pingoru
Sep 27, 2026, 02:50 PM UTC

Affected components

section-271014 (Collect (PaywithAccount))

Update timeline

  1. investigating Sep 27, 2026, 02:50 PM UTC

    The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to: Error Code 01: (Gateway Timeout: timeout). We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.

  2. resolved Sep 27, 2026, 02:51 PM UTC

    Service is now fully operational and performing as expected.

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