OneLogin incident

Mappings failure

Resolved after 2 hours 53 minutes, affecting Provisioning Service and Provisioning Service (Provisioning Service — US Operating Region), on October 20, 2026.

resolved Oct 21, 2026, 12:43 AM UTC

Mappings are now being processed normally.If any of your mappings were delayed during this period, please restart them.

Started
Oct 20, 2026, 09:50 PM UTC
Resolved
Oct 21, 2026, 12:43 AM UTC
Duration
2h 53m
Detected by Pingoru
Oct 20, 2026, 09:50 PM UTC

Affected components

Provisioning ServiceProvisioning Service (Provisioning Service — US Operating Region)

Update timeline

  1. investigating Oct 20, 2026, 09:50 PM UTC

    Mapping processing ran and failed for about 3 hours, from 21:50 to 00:43 UTC. During that window, mapping jobs were queued but not processed. Other regions were not affected.

  2. resolved Oct 21, 2026, 12:43 AM UTC

    Mappings are now being processed normally.If any of your mappings were delayed during this period, please restart them.

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