One experienced a minor incident on June 17, 2025 affecting Microsoft Exchange, lasting 17d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 17, 2025, 11:21 AM UTC
It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We wil provide updates here, when we have some.
- identified Jun 19, 2025, 10:34 AM UTC
It is currently not possible to create Exchange account in our control panel, for both exsiting and new customers. We are working on fixing this. We wil provide updates here, when we have some.
- identified Jun 19, 2025, 12:04 PM UTC
Exisiting customer can once again create new accounts. New customers can still not create accounts.
- resolved Jul 04, 2025, 12:05 PM UTC
Account creation for Exchange accounts, are now working again for all customers. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.