One experienced a major incident on August 4, 2025 affecting Mail services and one.com website, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Mail servicesone.com website
Update timeline
- investigating Aug 04, 2025, 07:23 AM UTC
We have received reports that some users are experiencing issues connecting to our services. Our engineering team is currently investigating the cause of this, and we will update here as soon as the issue has been identified.
- resolved Aug 04, 2025, 08:18 AM UTC
The issue has been identified and a fix has been implemented by our technicians. We are still monitoring the situation and if you continue to experience problems, please contact us on one.com/chat