One Identity Starling Outage History

One Identity Starling is up right now

One Identity Starling had 5 outages in the last 2 years totaling 391h 46m of downtime — averaging 0.2 incidents per month.

There were 5 One Identity Starling outages since October 10, 2025 totaling 391h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cloud.oneidentity.com

Critical July 23, 2026

All Services Affected in US-West

Detected by Pingoru
Jul 23, 2026, 04:04 PM UTC
Resolved
Jul 23, 2026, 07:27 PM UTC
Duration
3h 22m
Affected: Account Email NotificationsAccount Email NotificationsAccount Services PortalIdentity Manager On DemandAccount Services PortalCloud AssistantCloud AssistantSafeguard On DemandConnectConnectPAM EssentialsRemote AccessRemote AccessSubscription and BillingSubscription and Billing
Timeline · 8 updates
  1. investigating Jul 23, 2026, 04:04 PM UTC

    We are aware of incident and currently investigating.

  2. investigating Jul 23, 2026, 04:19 PM UTC

    We've identified an issue with a 3rd party provider and are working with them to resolve it.

  3. investigating Jul 23, 2026, 04:48 PM UTC

    We're monitoring the issue with our 3rd party provider and are working with them to resolve it.

  4. investigating Jul 23, 2026, 05:18 PM UTC

    We're continuing to monitor the issue with our 3rd party provider and are working with them to resolve it.

  5. investigating Jul 23, 2026, 05:50 PM UTC

    We continue to monitor the issue with our 3rd party provider and are working with them to resolve it.

  6. investigating Jul 23, 2026, 06:21 PM UTC

    We continue to monitor the issue with our 3rd party provider and are working with them to resolve it.

  7. monitoring Jul 23, 2026, 06:35 PM UTC

    The issue has been resolved and services are operational. We will continue to monitor service health.

  8. resolved Jul 23, 2026, 07:27 PM UTC

    We have completed our monitoring and testing efforts. Services in the US-West have been restored to full health.

Read the full incident report →

Minor April 7, 2026

Connect "Recent Connector Logs" page not displaying data

Detected by Pingoru
Apr 07, 2026, 04:06 PM UTC
Resolved
Apr 07, 2026, 08:08 PM UTC
Duration
4h 1m
Affected: ConnectConnect
Timeline · 2 updates
  1. identified Apr 07, 2026, 04:06 PM UTC

    The "Recent Connector Logs" page is not properly displaying log data. The issue has been identified and we are working towards a resolution. We will update this page as we progress towards resolution.

  2. resolved Apr 07, 2026, 08:08 PM UTC

    A fix has been implemented and issue has been resolved.

Read the full incident report →

Minor October 21, 2025

Starling Connect service network connectivity disruption October 21 12:09 UTC

Detected by Pingoru
Oct 21, 2025, 03:23 PM UTC
Resolved
Oct 21, 2025, 05:03 PM UTC
Duration
1h 40m
Affected: Connect
Timeline · 3 updates
  1. investigating Oct 21, 2025, 03:23 PM UTC

    Since 12:09 UTC October 21, Starling One Identity Connect services may have degraded performance, due to a 3rd party component that we depend on is experiencing an outage in the West US region. We are actively monitoring the issue. All further updates will be posted here on our status page.

  2. monitoring Oct 21, 2025, 04:40 PM UTC

    Microsoft has confirmed that the issue is now resolved. We are currently monitoring the system to ensure stability and verify that no residual impact remains.

  3. resolved Oct 21, 2025, 05:03 PM UTC

    This incident has been resolved.

Read the full incident report →