OnceHub Outage History

OnceHub is up right now

Pingoru has recorded 231 incidents for OnceHub: 97 in the last 12 months and 5 in the last 90 days.

Source: status.oncehub.com

231incidents recorded
97last 12 months
5last 90 days
38 daystypical duration
Incidents per month
02040AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking OnceHub in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026281 of 720 (11%)
May 20262591 of 744 (79%)
June 20263473 of 720 (10%)
July 202633 of 744 (0%)
August 202621 of 744 (0%)
September 2026313 of 720 (2%)
October 202600 of 590 (0%)

Incidents, newest first

Minor June 6, 2026 [Third Party Integrations - Partial service disruption] ISSUE UPDATE: Our team has successfully implemented a fix for the issue affecting our PayPal integration following a recent platform update. We will continue to monitor the integration to ensure everything remains stable. If you experience any further issues, please contact us at [email protected]. –

Started Jun 06, 2026, 02:40 PM UTC· resolved Jun 06, 2026, 02:40 PM UTC

  1. monitoring Jun 06, 2026, 02:40 PM UTC

    ISSUE UPDATE: Our team has successfully implemented a fix for the issue affecting our PayPal integration following a recent platform update. We will continue to monitor the integration to ensure everything remains stable. If you experience any further issues, please contact us at [email protected].

Read the full incident report →

Minor June 6, 2026 Following a recent platform update, we identified an issue affecting our PayPal integration that may prevent paid bookings from being schedu 10h 4m Third Party Integrations, Booking Pages (ScheduleOnce)

Started Jun 06, 2026, 11:50 AM UTC· resolved Jun 06, 2026, 09:54 PM UTC

  1. investigating Jun 06, 2026, 11:50 AM UTC

    ISSUE DETECTED: Following a recent platform update, we identified an issue affecting our PayPal integration that may prevent paid bookings from being scheduled successfully. Our team has identified the root cause and is actively working on a fix. We expect to have this resolved within the next few hours. We will provide further updates as they become available.

  2. monitoring Jun 06, 2026, 02:40 PM UTC

    ISSUE UPDATE: Our team has successfully implemented a fix for the issue affecting our PayPal integration following a recent platform update. We will continue to monitor the integration to ensure everything remains stable. If you experience any further issues, please contact us at [email protected].

  3. resolved Jun 06, 2026, 09:54 PM UTC

    ISSUE RESOLVED: The issue affecting our PayPal integration following a recent platform update has been resolved. Paid bookings can now be scheduled successfully. We appreciate your patience while our team worked to identify the root cause and implement a fix. If you continue to experience any issues, please contact us at [email protected].

Read the full incident report →

Minor June 6, 2026 [Booking Pages - Partial service disruption] ISSUE DETECTED: Following a recent platform update, we identified an issue affecting our PayPal integration that may prevent paid bookings from being scheduled successfully. Our team has identified the root cause and is actively working on a fix. We expect to have this resolved within the next few hours. We will provide further updates as they become available. –

Started Jun 06, 2026, 11:50 AM UTC· resolved Jun 06, 2026, 11:50 AM UTC

  1. resolved Jun 06, 2026, 11:50 AM UTC

    ISSUE DETECTED: Following a recent platform update, we identified an issue affecting our PayPal integration that may prevent paid bookings from being scheduled successfully. Our team has identified the root cause and is actively working on a fix. We expect to have this resolved within the next few hours. We will provide further updates as they become available.

Read the full incident report →

Minor June 6, 2026 [Third Party Integrations - Partial service disruption] ISSUE DETECTED: Following a recent platform update, we identified an issue affecting our PayPal integration that may prevent paid bookings from being scheduled successfully. Our team has identified the root cause and is actively working on a fix. We expect to have this resolved within the next few hours. We will provide further updates as they become available. –

Started Jun 06, 2026, 11:50 AM UTC· resolved Jun 06, 2026, 11:50 AM UTC

  1. resolved Jun 06, 2026, 11:50 AM UTC

    ISSUE DETECTED: Following a recent platform update, we identified an issue affecting our PayPal integration that may prevent paid bookings from being scheduled successfully. Our team has identified the root cause and is actively working on a fix. We expect to have this resolved within the next few hours. We will provide further updates as they become available.

Read the full incident report →

Minor June 6, 2026 [Booking Pages - Operational] ISSUE RESOLVED: Paypal has confirmed that the issue causing the 'Unable to Complete Booking - Temporary Connection Error' on paid bookings has now been resolved. If you continue to experience any difficulties, please don't hesitate to reach out to us at [email protected]. –

Started Jun 06, 2026, 04:54 AM UTC· resolved Jun 06, 2026, 04:54 AM UTC

  1. resolved Jun 06, 2026, 04:54 AM UTC

    ISSUE RESOLVED: Paypal has confirmed that the issue causing the 'Unable to Complete Booking - Temporary Connection Error' on paid bookings has now been resolved. If you continue to experience any difficulties, please don't hesitate to reach out to us at [email protected].

Read the full incident report →

Minor June 6, 2026 [Third Party Integrations - Operational] ISSUE RESOLVED: Paypal has confirmed that the issue causing the 'Unable to Complete Booking - Temporary Connection Error' on paid bookings has now been resolved. If you continue to experience any difficulties, please don't hesitate to reach out to us at [email protected]. –

Started Jun 06, 2026, 04:54 AM UTC· resolved Jun 06, 2026, 04:54 AM UTC

  1. resolved Jun 06, 2026, 04:54 AM UTC

    ISSUE RESOLVED: Paypal has confirmed that the issue causing the 'Unable to Complete Booking - Temporary Connection Error' on paid bookings has now been resolved. If you continue to experience any difficulties, please don't hesitate to reach out to us at [email protected].

Read the full incident report →

Minor June 5, 2026 [Booking Pages - Partial service disruption] ISSUE UPDATE: We are continuing to work closely with PayPal to resolve the issue affecting paid bookings, which may result in the error message: "Unable to Complete Booking - Temporary Connection Error." Our teams remain actively engaged and are monitoring progress toward a resolution. As a temporary workaround, we recommend disabling OnceHub payment collection on affected Event Types to help prevent booking disruptions. We understand the impact this issue may have and appreciate your patience while we work toward a resolution. We will continue to provide updates as soon as additional information becomes available. –

Started Jun 05, 2026, 08:53 PM UTC· resolved Jun 05, 2026, 08:53 PM UTC

  1. monitoring Jun 05, 2026, 08:53 PM UTC

    ISSUE UPDATE: We are continuing to work closely with PayPal to resolve the issue affecting paid bookings, which may result in the error message: "Unable to Complete Booking - Temporary Connection Error." Our teams remain actively engaged and are monitoring progress toward a resolution. As a temporary workaround, we recommend disabling OnceHub payment collection on affected Event Types to help prevent booking disruptions. We understand the impact this issue may have and appreciate your patience while we work toward a resolution. We will continue to provide updates as soon as additional information becomes available.

Read the full incident report →

Minor June 5, 2026 [Third Party Integrations - Partial service disruption] ISSUE UPDATE: We are continuing to work closely with PayPal to resolve the issue affecting paid bookings, which may result in the error message: "Unable to Complete Booking - Temporary Connection Error." Our teams remain actively engaged and are monitoring progress toward a resolution. As a temporary workaround, we recommend disabling OnceHub payment collection on affected Event Types to help prevent booking disruptions. We understand the impact this issue may have and appreciate your patience while we work toward a resolution. We will continue to provide updates as soon as additional information becomes available. –

Started Jun 05, 2026, 08:53 PM UTC· resolved Jun 05, 2026, 08:53 PM UTC

  1. monitoring Jun 05, 2026, 08:53 PM UTC

    ISSUE UPDATE: We are continuing to work closely with PayPal to resolve the issue affecting paid bookings, which may result in the error message: "Unable to Complete Booking - Temporary Connection Error." Our teams remain actively engaged and are monitoring progress toward a resolution. As a temporary workaround, we recommend disabling OnceHub payment collection on affected Event Types to help prevent booking disruptions. We understand the impact this issue may have and appreciate your patience while we work toward a resolution. We will continue to provide updates as soon as additional information becomes available.

Read the full incident report →

Minor June 4, 2026 [Booking Pages - Partial service disruption] ISSUE UPDATE: We continue to work with PayPal to resolve the paid bookings issue causing "Unable to Complete Booking - Temporary Connection Error." Our teams are actively progressing toward a resolution. In the meantime, please disable OnceHub payment collection on affected Event Types to avoid disruptions. We will post further updates as they are available. –

Started Jun 04, 2026, 04:44 PM UTC· resolved Jun 04, 2026, 04:44 PM UTC

  1. monitoring Jun 04, 2026, 04:44 PM UTC

    ISSUE UPDATE: We continue to work with PayPal to resolve the paid bookings issue causing "Unable to Complete Booking - Temporary Connection Error." Our teams are actively progressing toward a resolution. In the meantime, please disable OnceHub payment collection on affected Event Types to avoid disruptions. We will post further updates as they are available.

Read the full incident report →

Minor June 4, 2026 [Third Party Integrations - Partial service disruption] ISSUE UPDATE: We continue to work with PayPal to resolve the paid bookings issue causing "Unable to Complete Booking - Temporary Connection Error." Our teams are actively progressing toward a resolution. In the meantime, please disable OnceHub payment collection on affected Event Types to avoid disruptions. We will post further updates as they are available. –

Started Jun 04, 2026, 04:44 PM UTC· resolved Jun 04, 2026, 04:44 PM UTC

  1. monitoring Jun 04, 2026, 04:44 PM UTC

    ISSUE UPDATE: We continue to work with PayPal to resolve the paid bookings issue causing "Unable to Complete Booking - Temporary Connection Error." Our teams are actively progressing toward a resolution. In the meantime, please disable OnceHub payment collection on affected Event Types to avoid disruptions. We will post further updates as they are available.

Read the full incident report →

Minor June 4, 2026 [Booking Pages - Partial service disruption] ISSUE UPDATE : We are working with PayPal to investigate the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error. As we investigate, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available. 3h 25m

Started Jun 04, 2026, 04:30 AM UTC· resolved Jun 04, 2026, 07:55 AM UTC

  1. monitoring Jun 04, 2026, 04:30 AM UTC

    ISSUE UPDATE : We are working with PayPal to investigate the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error. As we investigate, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

  2. monitoring Jun 04, 2026, 07:55 AM UTC

    ISSUE UPDATE : We are working with PayPal to investigate the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error. As we investigate, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

Read the full incident report →

Minor June 4, 2026 [Third Party Integrations - Partial service disruption] ISSUE UPDATE : We are working with PayPal to investigate the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error. As we investigate, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available. 3h 25m

Started Jun 04, 2026, 04:30 AM UTC· resolved Jun 04, 2026, 07:55 AM UTC

  1. monitoring Jun 04, 2026, 04:30 AM UTC

    ISSUE UPDATE : We are working with PayPal to investigate the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error. As we investigate, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

  2. monitoring Jun 04, 2026, 07:55 AM UTC

    ISSUE UPDATE : We are working with PayPal to investigate the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error. As we investigate, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

Read the full incident report →

Minor June 3, 2026 [Booking Pages - Partial service disruption] ISSUE UPDATE : We are still working with PayPal to resolve the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error and are making progress. In the meantime, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available. –

Started Jun 03, 2026, 08:52 PM UTC· resolved Jun 03, 2026, 08:52 PM UTC

  1. monitoring Jun 03, 2026, 08:52 PM UTC

    ISSUE UPDATE : We are still working with PayPal to resolve the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error and are making progress. In the meantime, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

Read the full incident report →

Minor June 3, 2026 [Third Party Integrations - Partial service disruption] ISSUE UPDATE : We are still working with PayPal to resolve the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error and are making progress. In the meantime, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available. –

Started Jun 03, 2026, 08:52 PM UTC· resolved Jun 03, 2026, 08:52 PM UTC

  1. monitoring Jun 03, 2026, 08:52 PM UTC

    ISSUE UPDATE : We are still working with PayPal to resolve the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error and are making progress. In the meantime, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

Read the full incident report →

Minor June 3, 2026 An issue with our PayPal integration is preventing paid bookings from being scheduled and may trigger a "Unable to Complete Booking - Tempor 2d 15h Third Party Integrations, Booking Pages (ScheduleOnce)

Started Jun 03, 2026, 01:39 PM UTC· resolved Jun 06, 2026, 04:54 AM UTC

  1. investigating Jun 03, 2026, 01:39 PM UTC

    ISSUE DETECTED: An issue with our PayPal integration is preventing paid bookings from being scheduled and may trigger a "Unable to Complete Booking - Temporary Connection Error." We are actively working with PayPal to resolve this issue. To avoid booking disruptions, we recommend temporarily disabling OnceHub payment collection on affected Event Types. We will provide further updates as they become available.

  2. monitoring Jun 03, 2026, 08:52 PM UTC

    ISSUE UPDATE : We are still working with PayPal to resolve the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error and are making progress. In the meantime, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

  3. monitoring Jun 04, 2026, 04:30 AM UTC

    ISSUE UPDATE : We are working with PayPal to investigate the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error. As we investigate, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

  4. monitoring Jun 04, 2026, 07:55 AM UTC

    ISSUE UPDATE : We are working with PayPal to investigate the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error. As we investigate, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

  5. monitoring Jun 04, 2026, 04:44 PM UTC

    ISSUE UPDATE: We continue to work with PayPal to resolve the paid bookings issue causing "Unable to Complete Booking - Temporary Connection Error." Our teams are actively progressing toward a resolution. In the meantime, please disable OnceHub payment collection on affected Event Types to avoid disruptions. We will post further updates as they are available.

  6. monitoring Jun 05, 2026, 08:53 PM UTC

    ISSUE UPDATE: We are continuing to work closely with PayPal to resolve the issue affecting paid bookings, which may result in the error message: "Unable to Complete Booking - Temporary Connection Error." Our teams remain actively engaged and are monitoring progress toward a resolution. As a temporary workaround, we recommend disabling OnceHub payment collection on affected Event Types to help prevent booking disruptions. We understand the impact this issue may have and appreciate your patience while we work toward a resolution. We will continue to provide updates as soon as additional information becomes available.

  7. resolved Jun 06, 2026, 04:54 AM UTC

    ISSUE RESOLVED: Paypal has confirmed that the issue causing the 'Unable to Complete Booking - Temporary Connection Error' on paid bookings has now been resolved. If you continue to experience any difficulties, please don't hesitate to reach out to us at [email protected].

Read the full incident report →

Minor June 3, 2026 [Booking Pages - Partial service disruption] ISSUE DETECTED: An issue with our PayPal integration is preventing paid bookings from being scheduled and may trigger a "Unable to Complete Booking - Temporary Connection Error." We are actively working with PayPal to resolve this issue. To avoid booking disruptions, we recommend temporarily disabling OnceHub payment collection on affected Event Types. We will provide further updates as they become available. –

Started Jun 03, 2026, 01:39 PM UTC· resolved Jun 03, 2026, 01:39 PM UTC

  1. monitoring Jun 03, 2026, 01:39 PM UTC

    ISSUE DETECTED: An issue with our PayPal integration is preventing paid bookings from being scheduled and may trigger a "Unable to Complete Booking - Temporary Connection Error." We are actively working with PayPal to resolve this issue. To avoid booking disruptions, we recommend temporarily disabling OnceHub payment collection on affected Event Types. We will provide further updates as they become available.

Read the full incident report →

Minor June 3, 2026 [Third Party Integrations - Partial service disruption] ISSUE DETECTED: An issue with our PayPal integration is preventing paid bookings from being scheduled and may trigger a "Unable to Complete Booking - Temporary Connection Error." We are actively working with PayPal to resolve this issue. To avoid booking disruptions, we recommend temporarily disabling OnceHub payment collection on affected Event Types. We will provide further updates as they become available. –

Started Jun 03, 2026, 01:39 PM UTC· resolved Jun 03, 2026, 01:39 PM UTC

  1. monitoring Jun 03, 2026, 01:39 PM UTC

    ISSUE DETECTED: An issue with our PayPal integration is preventing paid bookings from being scheduled and may trigger a "Unable to Complete Booking - Temporary Connection Error." We are actively working with PayPal to resolve this issue. To avoid booking disruptions, we recommend temporarily disabling OnceHub payment collection on affected Event Types. We will provide further updates as they become available.

Read the full incident report →

Minor May 12, 2026 We’ve identified an issue causing a 404 error on our “Chat with Support” page 7m OnceHub Website

Started May 12, 2026, 04:20 PM UTC· resolved May 12, 2026, 04:27 PM UTC

  1. investigating May 12, 2026, 04:20 PM UTC

    ISSUE DETECTED: We’ve identified an issue causing a 404 error on our “Chat with Support” page. Our development team is actively investigating the issue. We will continue to post updates here as more information becomes available. For immediate assistance, please contact us at [email protected]

  2. resolved May 12, 2026, 04:27 PM UTC

    ISSUE RESOLVED: The issue causing a 404 error on our “Chat with Support” page has now been resolved. If you continue to experience any issues, please reach out at [email protected].

  3. resolved May 12, 2026, 04:27 PM UTC

    ISSUE RESOLVED: The issue causing a 404 error on our “Chat with Support” page has now been resolved. If you continue to experience any issues, please reach out at [email protected].

Read the full incident report →

Minor May 12, 2026 [OnceHub Website - Partial service disruption] ISSUE DETECTED: We’ve identified an issue causing a 404 error on our “Chat with Support” page. Our development team is actively investigating the issue. We will continue to post updates here as more information becomes available. For immediate assistance, please contact us at [email protected] 140d 19h

Started May 12, 2026, 04:20 PM UTC· resolved Sep 30, 2026, 11:56 AM UTC

  1. monitoring May 12, 2026, 04:20 PM UTC

    ISSUE DETECTED: We’ve identified an issue causing a 404 error on our “Chat with Support” page. Our development team is actively investigating the issue. We will continue to post updates here as more information becomes available. For immediate assistance, please contact us at [email protected]

Read the full incident report →

Minor April 27, 2026 We’re currently experiencing an issue with one of our service providers, which is causing our Support Center (http://help.oncehub.com) to be 3h 3m

Started Apr 27, 2026, 03:09 PM UTC· resolved Apr 27, 2026, 06:12 PM UTC

  1. investigating Apr 27, 2026, 03:09 PM UTC

    ISSUE DETECTED: We’re currently experiencing an issue with one of our service providers, which is causing our Support Center (http://help.oncehub.com) to be inaccessible. As a result, help articles are unavailable at this time.This outage can be tracked with our host service, KnowledgeOwl, here: https://knowledgeowl.statuspage.io/. We will post further updates here as we get updates from KnowledgeOwl.

  2. resolved Apr 27, 2026, 06:12 PM UTC

    The issue affecting our Support Center (http://help.oncehub.com) has now been resolved. Our help articles are fully accessible again, and all services have returned to normal operation. If you continue to experience any issues accessing our Help Center, please reach out at [email protected]

  3. resolved Apr 27, 2026, 06:12 PM UTC

    The issue affecting our Support Center (http://help.oncehub.com) has now been resolved.Our help articles are fully accessible again, and all services have returned to normal operation. If you continue to experience any issues accessing our Help Center, please reach out at [email protected]

Read the full incident report →

Major April 27, 2026 [OnceHub Help Center - Partial service disruption] ISSUE DETECTED: We’re currently experiencing an issue with one of our service providers, which is causing our Support Center (http://help.oncehub.com) to be inaccessible. As a result, help articles are unavailable at this time.This outage can be tracked with our host service, KnowledgeOwl, here: https://knowledgeowl.statuspage.io/. We will post further updates here as we get updates from KnowledgeOwl. 120d 21h

Started Apr 27, 2026, 03:09 PM UTC· resolved Aug 26, 2026, 01:08 PM UTC

  1. monitoring Apr 27, 2026, 03:09 PM UTC

    ISSUE DETECTED: We’re currently experiencing an issue with one of our service providers, which is causing our Support Center (http://help.oncehub.com) to be inaccessible. As a result, help articles are unavailable at this time. This outage can be tracked with our host service, KnowledgeOwl, here: https://knowledgeowl.statuspage.io/. We will post further updates here as we get updates from KnowledgeOwl.

Read the full incident report →

Minor December 9, 2025 We are currently experiencing an issue following today’s scheduled update 1h 24m Routing Forms, Chatbots

Started Dec 09, 2025, 09:39 AM UTC· resolved Dec 09, 2025, 11:03 AM UTC

  1. investigating Dec 09, 2025, 09:39 AM UTC

    ISSUE DETECTED: We are currently experiencing an issue following today’s scheduled update. As a result, the customer facing links for Routing Forms and ChatBots are temporarily unavailable. Our team is actively working to resolve this as quickly as possible. We will share further updates as soon as they become available.

  2. resolved Dec 09, 2025, 11:03 AM UTC

    ISSUE RESOLVED: The issue affecting the customer facing links for Routing Forms and ChatBots following today’s scheduled update has been fixed. ChatBots and Routing Forms are now functioning as expected. If you continue to experience any problems, please reach out to us at [email protected]

  3. resolved Dec 09, 2025, 11:03 AM UTC

    ISSUE RESOLVED: The issue affecting the customer facing links for Routing Forms and ChatBots following today’s scheduled update has been fixed. ChatBots and Routing Forms are now functioning as expected. If you continue to experience any problems, please reach out to us at [email protected]

  4. resolved Dec 09, 2025, 11:03 AM UTC

    ISSUE RESOLVED: The issue affecting the customer facing links for Routing Forms and ChatBots following today’s scheduled update has been fixed. ChatBots and Routing Forms are now functioning as expected. If you continue to experience any problems, please reach out to us at [email protected]

Read the full incident report →

Minor December 9, 2025 [Chatbots - Partial service disruption] ISSUE DETECTED: We are currently experiencing an issue following today’s scheduled update. As a result, the customer facing links for Routing Forms and ChatBots are temporarily unavailable. Our team is actively working to resolve this as quickly as possible. We will share further updates as soon as they become available. 204d 9h

Started Dec 09, 2025, 09:39 AM UTC· resolved Jul 01, 2026, 06:51 PM UTC

  1. monitoring Dec 09, 2025, 09:39 AM UTC

    ISSUE DETECTED: We are currently experiencing an issue following today’s scheduled update. As a result, the customer facing links for Routing Forms and ChatBots are temporarily unavailable. Our team is actively working to resolve this as quickly as possible. We will share further updates as soon as they become available.

Read the full incident report →

Minor December 9, 2025 [Routing Forms - Partial service disruption] ISSUE DETECTED: We are currently experiencing an issue following today’s scheduled update. As a result, the customer facing links for Routing Forms and ChatBots are temporarily unavailable. Our team is actively working to resolve this as quickly as possible. We will share further updates as soon as they become available. 204d 7h

Started Dec 09, 2025, 09:39 AM UTC· resolved Jul 01, 2026, 04:39 PM UTC

  1. monitoring Dec 09, 2025, 09:39 AM UTC

    ISSUE DETECTED: We are currently experiencing an issue following today’s scheduled update. As a result, the customer facing links for Routing Forms and ChatBots are temporarily unavailable. Our team is actively working to resolve this as quickly as possible. We will share further updates as soon as they become available.

Read the full incident report →

Minor December 5, 2025 After monitoring the impact of the website access issue, we can confirm that it was resolved at 9:12 AM UTC – OnceHub Website

Started Dec 05, 2025, 01:26 PM UTC· resolved Dec 05, 2025, 01:26 PM UTC

  1. resolved Dec 05, 2025, 01:26 PM UTC

    ISSUE RESOLVED: After monitoring the impact of the website access issue, we can confirm that it was resolved at 9:12 AM UTC. We have not seen any further issues with the relevant service provider. If you continue to experience any problems, please contact us at [email protected].

  2. resolved Dec 05, 2025, 01:26 PM UTC

    ISSUE RESOLVED: After monitoring the impact of the website access issue, we can confirm that it was resolved at 9:12 AM UTC. We have not seen any further issues with the relevant service provider. If you continue to experience any problems, please contact us at [email protected].

Read the full incident report →