OnceHub incident

An issue with our PayPal integration is preventing paid bookings from being scheduled and may trigger a "Unable to Complete Booking - Tempor

Minor Resolved View vendor source →

OnceHub experienced a minor incident on June 3, 2026 affecting Third Party Integrations and Booking Pages (ScheduleOnce), lasting 2d 15h. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 01:39 PM UTC
Resolved
Jun 06, 2026, 04:54 AM UTC
Duration
2d 15h
Detected by Pingoru
Jun 03, 2026, 01:39 PM UTC

Affected components

Third Party IntegrationsBooking Pages (ScheduleOnce)

Update timeline

  1. investigating Jun 03, 2026, 01:39 PM UTC

    ISSUE DETECTED: An issue with our PayPal integration is preventing paid bookings from being scheduled and may trigger a "Unable to Complete Booking - Temporary Connection Error." We are actively working with PayPal to resolve this issue. To avoid booking disruptions, we recommend temporarily disabling OnceHub payment collection on affected Event Types. We will provide further updates as they become available.

  2. monitoring Jun 03, 2026, 08:52 PM UTC

    ISSUE UPDATE : We are still working with PayPal to resolve the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error and are making progress. In the meantime, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

  3. monitoring Jun 04, 2026, 04:30 AM UTC

    ISSUE UPDATE : We are working with PayPal to investigate the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error. As we investigate, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

  4. monitoring Jun 04, 2026, 07:55 AM UTC

    ISSUE UPDATE : We are working with PayPal to investigate the paid bookings issue resulting in Unable to Complete Booking - Temporary Connection Error. As we investigate, please disable OnceHub payment collection on associated Event Types to avoid disruptions. We will post further updates as they are available.

  5. monitoring Jun 04, 2026, 04:44 PM UTC

    ISSUE UPDATE: We continue to work with PayPal to resolve the paid bookings issue causing "Unable to Complete Booking - Temporary Connection Error." Our teams are actively progressing toward a resolution. In the meantime, please disable OnceHub payment collection on affected Event Types to avoid disruptions. We will post further updates as they are available.

  6. monitoring Jun 05, 2026, 08:53 PM UTC

    ISSUE UPDATE: We are continuing to work closely with PayPal to resolve the issue affecting paid bookings, which may result in the error message: "Unable to Complete Booking - Temporary Connection Error." Our teams remain actively engaged and are monitoring progress toward a resolution. As a temporary workaround, we recommend disabling OnceHub payment collection on affected Event Types to help prevent booking disruptions. We understand the impact this issue may have and appreciate your patience while we work toward a resolution. We will continue to provide updates as soon as additional information becomes available.

  7. resolved Jun 06, 2026, 04:54 AM UTC

    ISSUE RESOLVED: Paypal has confirmed that the issue causing the 'Unable to Complete Booking - Temporary Connection Error' on paid bookings has now been resolved. If you continue to experience any difficulties, please don't hesitate to reach out to us at [email protected].