OnceHub incident

[Third Party Integrations - Partial service disruption] ISSUE UPDATE: We are continuing to work closely with PayPal to resolve the issue affecting paid bookings, which may result in the error message: "Unable to Complete Booking - Temporary Connection Error." Our teams remain actively engaged and are monitoring progress toward a resolution. As a temporary workaround, we recommend disabling OnceHub payment collection on affected Event Types to help prevent booking disruptions. We understand the impact this issue may have and appreciate your patience while we work toward a resolution. We will continue to provide updates as soon as additional information becomes available.

Resolved on June 5, 2026.

monitoring Jun 05, 2026, 08:53 PM UTC

ISSUE UPDATE: We are continuing to work closely with PayPal to resolve the issue affecting paid bookings, which may result in the error message: "Unable to Complete Booking - Temporary Connection Error." Our teams remain actively engaged and are monitoring progress toward a resolution. As a temporary workaround, we recommend disabling OnceHub payment collection on affected Event Types to help prevent booking disruptions. We understand the impact this issue may have and appreciate your patience while we work toward a resolution. We will continue to provide updates as soon as additional information becomes available.

Started
Jun 05, 2026, 08:53 PM UTC
Resolved
Jun 05, 2026, 08:53 PM UTC
Duration
–
Detected by Pingoru
Jun 05, 2026, 08:53 PM UTC

Update timeline

  1. monitoring Jun 05, 2026, 08:53 PM UTC

    ISSUE UPDATE: We are continuing to work closely with PayPal to resolve the issue affecting paid bookings, which may result in the error message: "Unable to Complete Booking - Temporary Connection Error." Our teams remain actively engaged and are monitoring progress toward a resolution. As a temporary workaround, we recommend disabling OnceHub payment collection on affected Event Types to help prevent booking disruptions. We understand the impact this issue may have and appreciate your patience while we work toward a resolution. We will continue to provide updates as soon as additional information becomes available.

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