OnceHub incident

We’ve identified an issue causing a 404 error on our “Chat with Support” page

Minor Resolved View vendor source →

OnceHub experienced a minor incident on May 12, 2026 affecting OnceHub Website, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 04:20 PM UTC
Resolved
May 12, 2026, 04:27 PM UTC
Duration
7m
Detected by Pingoru
May 12, 2026, 04:20 PM UTC

Affected components

OnceHub Website

Update timeline

  1. investigating May 12, 2026, 04:20 PM UTC

    ISSUE DETECTED: We’ve identified an issue causing a 404 error on our “Chat with Support” page. Our development team is actively investigating the issue. We will continue to post updates here as more information becomes available. For immediate assistance, please contact us at [email protected]

  2. resolved May 12, 2026, 04:27 PM UTC

    ISSUE RESOLVED: The issue causing a 404 error on our “Chat with Support” page has now been resolved. If you continue to experience any issues, please reach out at [email protected].

  3. resolved May 12, 2026, 04:27 PM UTC

    ISSUE RESOLVED: The issue causing a 404 error on our “Chat with Support” page has now been resolved. If you continue to experience any issues, please reach out at [email protected].