OnceHub incident
We experienced a service disruption where all customer-facing services, including the Routing form, were not loading
Resolved on July 15, 2025, affecting Chatbots.
INCIDENT RESOLVED: We experienced a service disruption where all customer-facing services, including the Routing form, were not loading. The issue lasted for approximately 30 minutes. Our Development team identified the root cause and has fixed it. All services are now fully operational. If you continue to face any issues, please reach out to us at [email protected]
Affected components
Update timeline
- resolved Jul 15, 2025, 12:10 PM UTC
INCIDENT RESOLVED: We experienced a service disruption where all customer-facing services, including the Routing form, were not loading. The issue lasted for approximately 30 minutes. Our Development team identified the root cause and has fixed it. All services are now fully operational. If you continue to face any issues, please reach out to us at [email protected]
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