OnceHub incident
SCHEDULED MAINTENANCE: OnceHub platform will undergo a planned backend upgrade starting at 3:35 AM US Eastern Time, Monday, April 15th, 2025
Resolved after 4 minutes, affecting Routing Forms, on April 14, 2025.
MAINTENANCE COMPLETED: The scheduled maintenance on the OnceHub platform has been successfully completed. The maintenance lasted approximately 2 minutes. The OnceHub platform, including customer-facing booking links, chatbots, and routing forms, is now fully operational.If you continue to experience any issues, please report them to [email protected]. Thank you for your patience.
Affected components
Update timeline
- investigating Apr 14, 2025, 07:37 AM UTC
SCHEDULED MAINTENANCE: OnceHub platform will undergo a planned backend upgrade starting at 3:35 AM US Eastern Time, Monday, April 15th, 2025. The maintenance is expected to cause a brief interruption—approximately 2 minutes—in access to all customer-facing booking pages, chatbots, and forms. We will provide updates as they become available. Thank you for your understanding and patience.
- resolved Apr 14, 2025, 07:42 AM UTC
MAINTENANCE COMPLETED: The scheduled maintenance on the OnceHub platform has been successfully completed. The maintenance lasted approximately 2 minutes. The OnceHub platform, including customer-facing booking links, chatbots, and routing forms, is now fully operational.If you continue to experience any issues, please report them to [email protected]. Thank you for your patience.
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