OnceHub incident
We have identified an issue preventing the Chatbots and Routing Form from loading beyond the initial interaction
Resolved after 12 minutes, affecting Routing Forms, on February 2, 2025.
ISSUE RESOLVED: The issue preventing Chatbots and the Routing Form from loading beyond the initial interaction has been resolved. Full functionality has been restored. Thank you for your patience.
Affected components
Update timeline
- investigating Feb 02, 2025, 11:42 PM UTC
INCIDENT DETECTED: We have identified an issue preventing the Chatbots and Routing Form from loading beyond the initial interaction. Our team is actively working to resolve this, and we will provide updates as soon as more information becomes available. Thank you for your patience.
- resolved Feb 02, 2025, 11:54 PM UTC
ISSUE RESOLVED: The issue preventing Chatbots and the Routing Form from loading beyond the initial interaction has been resolved. Full functionality has been restored. Thank you for your patience.
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