Omnitracs incident

We are investigating an issue where some IVG units are not communicating. We are working with our mobile carrier to resolve the issue. Some drivers may not be able to log into the IVG or pass messages. Drivers who are logged into the mobiles should remain logged in until the issue resolves. We w

Ongoing since 11:20 AM UTC, affecting Enterprise Services - Mobile Communications and Omnitracs Canada - Mobile Communications.

investigating Nov 05, 2026, 02:39 PM UTC

Our terrestrial carrier has identified the issue and is working to restore services. At this time we have not been provided an ETA on resolution but will continue to provide updates as we have them. Until then, please continue to instruct drivers to remain logged into their IVG until we have issued out the all clear to this incident. Thank you for your patience while we work to resolve this issue.

Started
Nov 05, 2026, 11:20 AM UTC
Resolved
Ongoing
Duration
● 4h 34m
Detected by Pingoru
Nov 05, 2026, 11:20 AM UTC

Affected components

Enterprise Services - Mobile CommunicationsOmnitracs Canada - Mobile Communications

Update timeline

  1. investigating Nov 05, 2026, 11:20 AM UTC

  2. investigating Nov 05, 2026, 02:39 PM UTC

    Our terrestrial carrier has identified the issue and is working to restore services. At this time we have not been provided an ETA on resolution but will continue to provide updates as we have them. Until then, please continue to instruct drivers to remain logged into their IVG until we have issued out the all clear to this incident. Thank you for your patience while we work to resolve this issue.

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