Omnitracs incident
We are investigating an issue where IVG's are not communicating. Drivers will not be able to log into the IVG or pass messages. Drivers who are logged into the mobiles should remain logged in until the issue resolves. We will provide further updates as we have them.
Ongoing since 02:47 AM UTC, affecting Enterprise Services - Mobile Communications and Omnitracs Canada - Mobile Communications.
We are currently investigating an issue that has caused an interruption in mobile traffic with the IVG. At this time, all two-way messaging has been impacted. Impacted IVG's will observe a red question mark over their cellular signal indicator as well as the device rebooting. If drivers observe this behavior, they should remain logged into the device until it is able to reestablish a connection. Customers will not receive any updates from their fleet as the IVG's are unable to transmit or receive messages. We will continue to provide updates to our Status Dashboard and provide an all clear once the issue has been resolved.
Affected components
Update timeline
- investigating Nov 03, 2026, 02:47 AM UTC
- investigating Nov 03, 2026, 04:42 AM UTC
We are currently investigating an issue that has caused an interruption in mobile traffic with the IVG. At this time, all two-way messaging has been impacted. Impacted IVG's will observe a red question mark over their cellular signal indicator as well as the device rebooting. If drivers observe this behavior, they should remain logged into the device until it is able to reestablish a connection. Customers will not receive any updates from their fleet as the IVG's are unable to transmit or receive messages. We will continue to provide updates to our Status Dashboard and provide an all clear once the issue has been resolved.
Your product runs on more than Omnitracs
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services