Omni Analytics incident

Intermittent errors

Major Resolved View vendor source →

Omni Analytics experienced a major incident on February 14, 2025 affecting EastUsa, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2025, 09:58 PM UTC
Resolved
Feb 14, 2025, 10:10 PM UTC
Duration
11m
Detected by Pingoru
Feb 14, 2025, 09:58 PM UTC

Affected components

EastUsa

Update timeline

  1. investigating Feb 14, 2025, 09:58 PM UTC

    Users are experiencing intermittent errors in the web application and query execution, our team is investigating.

  2. monitoring Feb 14, 2025, 10:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 14, 2025, 10:10 PM UTC

    An upgrade to a network component caused intermittent connectivity problems, we have rolled back the change.