Omni Analytics incident

Intermittent page errors on embedded dashboards

Major Resolved View vendor source →

Omni Analytics experienced a major incident on February 22, 2025 affecting EastUsa, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2025, 12:28 AM UTC
Resolved
Feb 22, 2025, 01:50 AM UTC
Duration
1h 22m
Detected by Pingoru
Feb 22, 2025, 12:28 AM UTC

Affected components

EastUsa

Update timeline

  1. investigating Feb 22, 2025, 12:28 AM UTC

    Some customers have reported seeing an error page returned for a subset of their embedded dashboards. We are actively investigating.

  2. identified Feb 22, 2025, 12:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 22, 2025, 01:29 AM UTC

    A fix has been implemented and we are monitoring the results. A page refresh may be required.

  4. resolved Feb 22, 2025, 01:50 AM UTC

    A new route was added that was not enabled in embedded contexts. We have rolled back the change.