Olo incident

Delay in Dispatch Delivery Updates

Minor Resolved View vendor source →

Olo experienced a minor incident on July 23, 2025 affecting Dashboard and Expo and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2025, 05:11 PM UTC
Resolved
Jul 23, 2025, 08:00 PM UTC
Duration
2h 49m
Detected by Pingoru
Jul 23, 2025, 05:11 PM UTC

Affected components

DashboardExpoWebhooks

Update timeline

  1. identified Jul 23, 2025, 05:11 PM UTC

    A subset of deliveries are not displaying their status updates. We've identified the issue and are working on a fix.

  2. identified Jul 23, 2025, 05:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 23, 2025, 05:16 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 23, 2025, 07:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 23, 2025, 08:00 PM UTC

    This incident has been resolved.