Olo experienced a minor incident on July 31, 2025 affecting Rails Partners, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Rails Partners
Update timeline
- investigating Jul 31, 2025, 09:41 AM UTC
We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
- monitoring Jul 31, 2025, 09:52 AM UTC
Service with DoorDash has returned to normal and we are actively monitoring at this time.
- resolved Jul 31, 2025, 10:06 AM UTC
This incident has been resolved.