Olo incident

Partial Dashboard (my.olo.com) Disruption

Major Resolved View vendor source →

Olo experienced a major incident on August 20, 2025 affecting Dashboard, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 10:04 PM UTC
Resolved
Aug 20, 2025, 10:38 PM UTC
Duration
34m
Detected by Pingoru
Aug 20, 2025, 10:04 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Aug 20, 2025, 10:04 PM UTC

    We are experiencing a service disruption that would cause problems with some features of Dashboard. We will provide updates as soon as they become available.

  2. monitoring Aug 20, 2025, 10:23 PM UTC

    Service with Dashboard has returned to normal and we are actively monitoring at this time.

  3. resolved Aug 20, 2025, 10:38 PM UTC

    This incident has been resolved.