Olo incident

Increased latency for a small set of endpoints and pages

Notice Resolved View vendor source →

Olo experienced a notice incident on September 3, 2025 affecting Ordering API and Serve, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 02:53 PM UTC
Resolved
Sep 03, 2025, 03:09 PM UTC
Duration
16m
Detected by Pingoru
Sep 03, 2025, 02:53 PM UTC

Affected components

Ordering APIServe

Update timeline

  1. monitoring Sep 03, 2025, 02:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Sep 03, 2025, 03:09 PM UTC

    This incident has been resolved.