Olo experienced a minor incident on September 11, 2025 affecting Rails Partners, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Rails Partners
Update timeline
- investigating Sep 11, 2025, 03:45 PM UTC
We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
- monitoring Sep 11, 2025, 03:52 PM UTC
Service with DoorDash has returned to normal and we are actively monitoring at this time.
- resolved Sep 11, 2025, 04:02 PM UTC
This incident has been resolved.