Officient incident

Exact Globe+ - Polish legislation: KSeF Sales invoices are not accepted due to message "Duplicate invoice".

Minor Ongoing View vendor source →
Started
May 04, 2026, 02:44 PM UTC
Resolved
Ongoing
Duration
● 2h
Detected by Pingoru
May 04, 2026, 02:44 PM UTC

Affected components

Exact Globe+

Update timeline

  1. investigating May 04, 2026, 02:44 PM UTC

    In the overview “Finance, Entries, National e-invoice System (KSeF), Outgoing E-invoices" invoices can get the status "Not accepted" with the message "Duplicate invoice". We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Looking to track Officient downtime and outages?

Pingoru polls Officient's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Officient reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Officient alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Officient for free

5 free monitors · No credit card required