Nutshell incident

Temporary Nutshell access issues

Notice Resolved View vendor source →

Nutshell experienced a notice incident on August 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 01:43 PM UTC
Resolved
Aug 21, 2025, 12:00 PM UTC
Duration
—
Detected by Pingoru
Aug 21, 2025, 01:43 PM UTC

Update timeline

  1. resolved Aug 21, 2025, 01:43 PM UTC

    On August 21, from approximately 8:00 AM to 8:35 AM Eastern Daylight Time, some Nutshell customers experienced difficulty logging in or accessing their Nutshell account. We identified an overloaded authentication service, due to an upcoming software upgrade. We've resolved the configuration issue. Sorry for the trouble!