Nutshell experienced a notice incident on July 8, 2026 affecting Nutshell application and Nutshell Marketing outgoing email and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Nutshell applicationNutshell Marketing outgoing emailInbound emailClick-to-callNutshell Intelligence
Update timeline
- monitoring Jul 08, 2026, 12:49 AM UTC
We are performing an upgrade to all of our internal databases on July 7, 2026 at 8pm ET. We do not expect any customer impact, but we will post any updates to this event.
- monitoring Jul 08, 2026, 01:00 AM UTC
Our upgrade completed successfully, with no customer impact observed.
- resolved Jul 08, 2026, 01:01 AM UTC
This incident has been resolved.