NUSO experienced a major incident on July 28, 2022, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 28, 2022, 05:13 PM UTC
We are investigating an issue with our management portal. At this time you may experience issues accessing or making changes via the portal. We will provide additional updates as we have more information.
- monitoring Jul 28, 2022, 05:33 PM UTC
Access to the management portal has been restored. We are continuing to monitor for stability.
- resolved Jul 28, 2022, 06:45 PM UTC
Out monitoring shows that the portal continues to be stable. The root cause of this issue was an outage in the AWS network which impacted multiple AWS customers and services.