NUSO incident

Intermittent Outbound Calling Failures on NUSO Blue Network

Minor Resolved View vendor source →

NUSO experienced a minor incident on October 20, 2026 affecting Outbound Voice (Termination Services) and UCaaS - Blue Platform, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 06:35 PM UTC
Resolved
Oct 20, 2026, 09:18 PM UTC
Duration
2h 42m
Detected by Pingoru
Oct 20, 2026, 06:35 PM UTC

Affected components

Outbound Voice (Termination Services)UCaaS - Blue Platform

Update timeline

  1. investigating Oct 20, 2026, 06:35 PM UTC

    Our staff has been made aware of an outbound calling issue on the Blue platform. Our Engineering team has been engaged and is investigating.

  2. monitoring Oct 20, 2026, 07:52 PM UTC

    Outbound calling issues have been cleared and the system is back to functioning normally

  3. monitoring Oct 20, 2026, 07:52 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 20, 2026, 09:18 PM UTC

    This incident has been resolved.