NUSO incident

Intermittent issue with inbound emails

Notice Resolved View vendor source →

NUSO experienced a notice incident on September 1, 2022, lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2022, 03:40 PM UTC
Resolved
Sep 01, 2022, 09:06 PM UTC
Duration
5h 25m
Detected by Pingoru
Sep 01, 2022, 03:40 PM UTC

Update timeline

  1. investigating Sep 01, 2022, 03:40 PM UTC

    NUSO is investigating an intermittent issue with inbound emails into the support system. While NUSO is investigating the email system please call 844-438-6876 for any issues or questions and you will be connected to a live support representative.

  2. resolved Sep 01, 2022, 09:06 PM UTC

    This incident has been resolved and all inbound emails are now routing as expected.