NUSO experienced a minor incident on December 5, 2022, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 05, 2022, 08:11 PM UTC
We apologize for the inconvenience, but at this time you may experience issues accessing or making changes via our management portal. We will provide additional updates as soon as they become available so please stay tuned!
- investigating Dec 05, 2022, 08:42 PM UTC
This incident is related to an issue with customers and/or applications connection through AWS. From the AWS status page: We are investigating an issue, which may be impacting Internet connectivity between some customer networks and the US-EAST-2 Region.
- monitoring Dec 05, 2022, 09:08 PM UTC
The issues related to AWS appear to be rectified. Connection to all portals is functioning as expected at this time. We will continue to monitor the situation.
- resolved Dec 05, 2022, 11:16 PM UTC
This incident has been resolved.