NUSO experienced a minor incident on December 16, 2022, lasting 7h 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 16, 2022, 03:45 PM UTC
We are investigating connectivity issues with our core switch in Atlanta. Users might experience intermittent portal access issues and phone registration issues during this time. We will continue to provide additional information as it becomes available.
- monitoring Dec 16, 2022, 07:40 PM UTC
We have identified the root cause of the issues in the Atlanta switch and resolved them. We are continuing to monitor performance to ensure everything is stable.
- resolved Dec 16, 2022, 11:37 PM UTC
This incident has been resolved.