NUSO experienced a minor incident on February 22, 2023, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 22, 2023, 07:57 PM UTC
We are aware of an issue that is causing intermittent issues with outbound calling. Callers may experience one-way audio or Post Dial Delay at this time. We are working with our vendors to correct and mitigate this issue as fast as possible. Additional updates to come.
- monitoring Feb 22, 2023, 09:41 PM UTC
This issue has been addressed and we are continuing to monitor performance.
- resolved Feb 22, 2023, 10:42 PM UTC
This incident has been resolved.