NUSO experienced a minor incident on August 15, 2024 affecting UCaaS - Green Platform, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 15, 2024, 07:43 PM UTC
We are currently experiencing outbound calling issues on the Green platform. Our team is actively investigating the cause. Inbound calling services are not affected at this time.
- monitoring Aug 15, 2024, 07:47 PM UTC
The outbound calling issues on the Green platform have been resolved. All services are now operating normally. Inbound calling was not affected during this incident. We appreciate your patience and apologize for any inconvenience caused. We will continue to monitor the situation.
- resolved Aug 15, 2024, 08:29 PM UTC
The earlier outbound calling issues on the Green platform have been fully resolved, and all systems are functioning as expected.