NUSO experienced a minor incident on August 28, 2024 affecting UCaaS - Blue Platform, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
UCaaS - Blue Platform
Update timeline
- investigating Aug 28, 2024, 04:14 PM UTC
We are aware of and investigating an issue causing outbound E-Fax to fail in some cases. Our teams are actively working on a resolution. We will provide additional updates as they become available.
- monitoring Aug 28, 2024, 04:21 PM UTC
We have identified and resolved the issue. Faxes are now completing properly, we will continue to monitor this closely.
- resolved Aug 28, 2024, 04:36 PM UTC
This incident has been resolved.